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MSP430F2418: EEPROM corrupted on the IC

Part Number: MSP430F2418

We are a company that builds temperature controllers. For some strange reason, we have had a problem with this IC as it is easily corrupted and it is returned to our factory to be programmed again. The IC is not damaged, only the firmware that was programmed is corrupted.
According to your experience, you could guide me to see what could be the causes why the IC MSP430F2418T could be corrupted?

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