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MSP-FET430UIF: Can't set COM port or communicate with device

Part Number: MSP-FET430UIF

I'm trying to program an MSP430 device using this programmer.

In the FET430 Lite software, I can see where to set the COM port, but it's stuck on "Automatic". It states that clicking this should make the Mode LED blink to indicate a connection, but my Mode LED never turns on. 

I can't read the firmware version of the device or communicate with it in any way.
In my Device Manager it does show up on the COM port:

What do I need to do to make sure my device is actually working?

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