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MSP-EXP430FR6989: UART Function

Part Number: MSP-EXP430FR6989
Other Parts Discussed in Thread: CCSTUDIO

Hi Team, seeking for some support. 

According to our customer, the UART seems not functioning there board. Here are the details step that they performed.

Hookup Steps":
1) Plug board into the computer via the provided microUSB cable
2) Open CCStudio
3) Build any program that uses UART
4) Open a Serial Terminal session
5) Run the code

What they did:
1) Hooked up and ran it on my Macbook
1a) Using "cu" in terminal - no data
1c) Using the serial terminal built into CCStudio - no data
1b) Using "screen" in terminal - no data


2) Hooked up to a windows computer
2a) Using PuTTY - no data
2b) Using CCStudio terminal - no data


3) Swapped boards with a classmate and hooked up to computer is '2'
3a) CCStudio - serial worked fine. No changes to program.
4) Used swap board on macbook
4b) CCStudio terminal works.

Hoping for further steps on how to troubleshoot.

Thank you.

-Mark

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