MSP-FET: MSP-FET Rev 2.0.6 - Unable to perform Corrupted Firmware Recovery (Exit Code: 49)

Sam Selyutin

Part Number: MSP-FET
Other Parts Discussed in Thread: UNIFLASH

Tool/software:

Hello,

I was attempting to use my brand new MSP-FET to program an existing EVM board I had ordered from TI.

When I first plugged in the board, all was showing correct under my COM section in Device Manager. Windows seemed to recognize it no problem.

However, I tried to debug and upload the program and was met with an enforced "Firmware update". After attempting the update, it failed and now my PC no longer recognizes my MSP-FET.

I have tried:

1) CCS 9.1 Recovery, did not work

2) CCS 12.8 Recovery, did not work

3) Tried both using the cold boot method by shorting the J2 header - which came unpopulated on my board, massive pain to deal with.

4) UniFlash recovery, did not work

5) MSP430 Flasher recovery, did not work

I feel like I am out of options at this point aside from sending this back to TI and getting another one. Also, why did I receive such an old revision of the MSP-FET (Rev 2.0.6)?

Please advise, thanks.

6 months ago

0 Shailesh Thakurdesai 6 months ago

TI__Prodigy 560 points

Hi! can you try the CCS12.8.1 It should have the fix -> https://www.ti.com/tool/download/CCSTUDIO/12.8.1

0 Sam Selyutin 6 months ago in reply to Shailesh Thakurdesai

Prodigy 120 points

Hi, what specifically would you like me to try in CCS12.8.1? I attempted recovery upon Identify Connection and it still is failing to recover.

0 Dennis Lehman 6 months ago in reply to Sam Selyutin

TI__Guru 68151 points

Hi Sam,

With the programmer connected, can you grab a screen shot of your Windows device manager showing the PORTS (COM and LPT).

While you are there, right-click and try uninstalling the driver, then reboot your PC and see if this works.

0 Sam Selyutin 6 months ago in reply to Dennis Lehman

Prodigy 120 points

Hi Dennis,

Since the firmware became corrupted, the device does not show up under Ports, but only as an HID.

0 Dennis Lehman 6 months ago in reply to Sam Selyutin

TI__Guru 68151 points

Hi Sam,

I apologize for the delay in my response. Please send me a photo of the label on the bottom of the MSPFET. Next, I will send you a friendship request. I will ask for your complete mailing address in the message (I assume you are in U.S.) (this way it stays private). I'll see if I can get one of our FAE's can get you another or I will send you one.

0 Andrew Norwood 6 months ago in reply to Dennis Lehman

Prodigy 40 points

Hi Dennis,

I am having the exact same issue, but I am UK based. What can I do? We ordered in next day guarantee as we need for an urgent project and now cannot progress.

0 Sam Selyutin 6 months ago in reply to Andrew Norwood

Prodigy 120 points

Just adding this here for documentation purposes and additional tests.

Andrew - try CCS6.0 - CCS6.1.0. I was able to get my MSP-FET to "almost" reprogram the firmware using that version of CCS. The red LED would flash and it would reach approx. 67% complete before ultimately failing and returning the same recovery failed message.

Just wondering if yours exhibits the same behavior.

0 Dennis Lehman 6 months ago in reply to Sam Selyutin

TI__Guru 68151 points

Sam - BTW, I checked the latest PCB files and rev 2.0.6 is the latest. I sent you instructions in private chat to try something, and thought I would repeat here for the sake of others who find themselves in this situation.

When attempting to use the recovery procedure, do you recall when you re-connected the USB cable your PC (windows) indicate a USB device is connected and if you look at your device manager it appears as a HID-compliant device?

Try the recovery again by installing J2 jumper, the re-connect USB cable. Do you know how to use PowerShell? If yes, open a powershell command line interface and type the following:

Get-PnpDevice -class HIDClass -PresentOnly | Where-Object{$_.PNPDeviceID -like 'HID\VID_2047*'} | ft InstanceId, Status, FriendlyName

Do you see something like this with VID_2047 and PID_0204?

0 Dennis Lehman 6 months ago in reply to Dennis Lehman

TI__Guru 68151 points

Hi Andrew,

I'm working with Sam on this issue and we may have narrowed the issue down to Win 11 vs Win 10. Sam has tried on 3 different Win 11 PCs with same result. Sam is seeing if can find a Win 10 PC to try. So question for you, what version are you running?

+1 Dennis Lehman 6 months ago in reply to Dennis Lehman

TI__Guru 68151 points

Looks like we found a solution. Sam installed a VM win10 on one of his PCs and using MSPFLASHER he was able to successfully recover and update both of his MSPFET programmers. I'll work with the SW tools group to try to determine the specific cause and hopefully get this issue addressed once and for all.

0 Andrew Norwood 6 months ago in reply to Dennis Lehman

Prodigy 40 points

Hi Dennis - Yes I am using Windows 11 Ver 10.0.22631 Build 22631.

Due to IT policy, I am unlikely to be able to install a VM on my machine. Is there any alternative solutions for us to try?

0 Sam Selyutin 6 months ago in reply to Andrew Norwood

Prodigy 120 points

Use any Windows 10 machine. It does not have to be a VM.

0 Andrew Norwood 6 months ago in reply to Sam Selyutin

Prodigy 40 points

Hi - yeah we don't have any Windows 10 machines on site, as IT policy say we have to keep updated to latest versions of everything.
I managed to take the programmer home and sort out on my personal PC and appears to behave.

Would be beneficial if there was a Windows 11 workaround for other companies who have similar IT policies.

Regards,

Andrew

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MSP-FET: MSP-FET Rev 2.0.6 - Unable to perform Corrupted Firmware Recovery (Exit Code: 49)