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MSP-FET: Error, "Erase operation failed. Device memory was not erased correctly!"

Austin Hartman
Prodigy 10 points
Part Number: MSP-FET
Other Parts Discussed in Thread: MSP430F5529,

Tool/software:

I have been having some issues with a JTAG debugger (model # MSP-FET430UIF). The debugger is in use at one of our CMs for programming the firmware onto our boards before functional testing. Recently, I was notified that it has stopped working on the computer that they normally connect it to, but it still works on other computers. The issue occurs when they try to run the MSP430Flasher (version 1.3.20). The program connects to the microcontroller fine, but when it gets to the “erase” step, it fails and exits with code 3.The full error is: "Erase operation failed. Device memory was not erased correctly!" Attached at the bottom is a screenshot of the full program output.

Here is a list of what we tried:

  1. Disconnecting all other USB connections from the computer
  2. Running a known good board through the programmer (still failed to erase)
  3. Restarting the computer
  4. Re-installing the FET USB drivers
  5. Running the flasher GUI and stepping through the process. It was able to connect and read/write, but always failed to erase
  6. Swapping COM ports

Microcontroller: MSP430F5529

Any help is appreciated.

  • 0
    TI__Genius 15690 points

    Hi Austin,

    So to be clear - this MSP-FET is working when you connect it to other computers, just this one computer wont work? When plug the MSP-FET in, do the LEDs indicate any error condition? 

    My primary recommendation would be to reinstall the MSP-FET drivers but it appears that you've already tried that. It certainly seems like it is an issue on the PC side but typically you can resolve those by resetting the computer / reinstalling the drivers.

    Also you may want to try re uploading your screenshot, it is not appearing correctly or downloading on my end.

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