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MSP430F6724A: Physical address lost with KNX home-automation applications

Part Number: MSP430F6724A
Other Parts Discussed in Thread: MSP430F6724

Greetings,

we've been using the MSP430F6724 rev.A for some years, for home-automation application using the KNX standard.

In the last months, some customers are complaining that the devices equipped with such processor lost the physical address previously configured. Basically, a physical address is configured during the installation phase and is the unique device identifier in the local network. For some reason, suddendly some of the configured devices lose the physical address and come back to the default factory address.

Are you aware of any similar issue with this processor?

Thanks,

regards,

Giovanni