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MSP-EXP430F5529LP: No USB connection to Windows 10 64-bit USB

Part Number: MSP-EXP430F5529LP

I don't see the product (MSP-EXP430F5529LP) register at all on the Windows 10 64-bit Device Manager.

I need to know how to determine if this product is defective so I can ask for a replacement.

I have loaded the MSP430 drivers as well as the Uniflash application.

CCS can't access the part because it isn't even showing up on the Device Manager.

I have not had this problem with other USB devices on any port of this computer.

The green light comes on, so I know there is some connection between it and the computer

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