MSP-FET: MSP FET Emulation tool could not match our system

user6096549

Part Number: MSP-FET

Hi Ti Team

We purchased MSP FET Emulation tool from mouser. After we received the goods, we found that they could not match our system and could not be used.

but we can't replace our system,so We have to return the goods.S/O 501225．

over 4 years ago

0 Winter Yu over 4 years ago

TI__Genius 12315 points

Hello,

Since you bought the tool from mouser, you may contact mouser for customer return. If you have any technical questions, you can get answer in E2E forum.

What's your system? The MSP-FET can be used in Windows/Linux/Mac OS.

Please see MSP Debug Stack for drivers in Windows/Linux/Mac OS.

Any other non-technical issue, please contact TI customer support center.

0 user6096549 over 4 years ago in reply to Winter Yu

Prodigy 20 points

Mouser reply that they can't return goods until TI agree return goods,Please reply that agree to return the goods, so that we can contact TI to deal with it asap!

S/O 501225．

Thanks！

0 Winter Yu over 4 years ago in reply to user6096549

TI__Genius 12315 points

Hello,

Please go to below link for customer return.

http://www.ti.com/support-quality/resources/customer-returns.html

**Attention** This is a public forum

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MSP-FET: MSP FET Emulation tool could not match our system