EK-TM4C123GXL: Errors when using cloud tools (CCS Cloud, UniFlash, etc.)

Edward Krawczyk

Part Number: EK-TM4C123GXL

Hello,

I have installed the browser extension and local application to connect to the board with CCS Cloud, but am unable to program the board.

I can connect no problem:

But cannot run:

This is how the board is recognized on dev.ti.com's home page:

In device manger, I see:

- Under "Ports": "Stellaris Virtual Serial Port"

- Under "Other devices": two instances of "In-Circuit Debug Interface"

Also, in ticloudagent_install.log I see the lines:

[13:21:24] PNPUTIL: Drivers installed successfully.
Installing target support (This may take some time)
Executing TICloudAgent/node.bat 
Script exit code: 1

Script output:
 

Script stderr:
 Operation failed: no valid command line parameter passed


Error running TICloudAgent/node.bat : Operation failed: no valid command line parameter passed

over 2 years ago

0 Ki over 2 years ago

TI__Guru**** 421380 points

Hello,

Edward Krawczyk said:
I can connect no problem:

Note that this for connecting to the serial COM port on the LaunchPad and is different than CCS Cloud establishing a debug connection with the device via the required Stellaris ICDI connection.

Edward Krawczyk said:
But cannot run:

CCS Cloud tried to connect to the device using the Stellaris ICDI interface on the LaunchPad but it failed. Why it failed, I'm not sure. I assume the USB cable is connected to the LaunchPad from the PC and that the LaunchPad is powered? Did you import an example from Resource Explorer and then press the "Debug" button in CCS Cloud?

Edward Krawczyk said:
This is how the board is recognized on dev.ti.com's home page:

That is expected. The TM4C123G LaunchPad is not supported by auto-detect.

Edward Krawczyk said:
In device manger, I see:

- Under "Ports": "Stellaris Virtual Serial Port"

- Under "Other devices": two instances of "In-Circuit Debug Interface"

It should look like the below:

Does yours match?

Edward Krawczyk said:
Also, in ticloudagent_install.log I see the lines:

hmm... i see a failure in the logs. Do you have administrator privileges on the PC?

Can you provide the entire log? You can attach the log file to t his thread

Thanks

0 Edward Krawczyk over 2 years ago in reply to Ki

Prodigy 10 points

Thanks - let me take a look. I can confirm that I not what I see in device manager.

Is the TM4c123G launchpad supported for CCS cloud?

0 Ki over 2 years ago in reply to Edward Krawczyk

TI__Guru**** 421380 points

Edward Krawczyk said:
Thanks - let me take a look. I can confirm that I not what I see in device manager.

Can you provide a screenshot of what you see?

Edward Krawczyk said:
Is the TM4c123G launchpad supported for CCS cloud?

Yes. The only issue is auto-detect for it is not supported.

0 Edward Krawczyk over 2 years ago in reply to Ki

Prodigy 10 points

Hey Ki - I actually was able to resolve this issue. Seeing your device manager screenshot, it looks like my drivers didn't install properly (since the devices were showing up as unrecognized) so I downloaded the drivers from the product page and manually updated them in device manager. It works now! Thanks!

0 Ki over 2 years ago in reply to Edward Krawczyk

TI__Guru**** 421380 points

Glad to hear you resolved the issue and thanks for the update!

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EK-TM4C123GXL: Errors when using cloud tools (CCS Cloud, UniFlash, etc.)