MSP-EXP432P401R: Installation problem

Part Number: MSP-EXP432P401R
Other Parts Discussed in Thread: MSP432P401R, ENERGIA

Hi Team, we need your confirmation about the possible status of the EVM.

Brand new MSP432P401R LaunchPad box. Date: 04.15.15. LOT: 0415201511. This is a black board. As I connected the first time to USB socket, the red led was blinking, the green was on. When they configured with Energia 1.6.10E18 The green LED stopped to light. Since then they cannot install it but still can see the blinking of the red LED. 

Hoping for your assistance.

Thank you