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DRV2605L-Q1: auto-calibration fails

Part Number: DRV2605L-Q1

Hi Expert,

Our customer runs demo programming on their board. And they find the DIAG_RESULT is still "1" after auto-calibration. That means it's stuck in the step 5 during the Auto Calibration Procedure. Do you have any idea of this ?

Thanks 

Elec Cheng