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DRV8305-Q1EVM: Unable to start the motor using DRV8305-Q1 EVM

Part Number: DRV8305-Q1EVM
Other Parts Discussed in Thread: DRV8305-Q1, MOTORWARE, CCSTUDIO

Hi,

We are using DRV8305-Q1 EVM to run a BLDC motor. I have used the following steps 

1) J3 jumper is changed to USB and loaded the code using micro-USB and CCS. The code has been flashed.

2) Next the J3 is changed to LDO 3v3. The VBAT and GND is connected to a 10V PS. The motor terminals are connected to H14 A B C. The jumper J4 is selected to PVDD.

3) The MotorWare InstaSpin Set-up has been done from the instructions given in the SLVUAQ4A doc. (https://www.ti.com/lit/ug/slvuaq4a/slvuaq4a.pdf?ts=1708941960415&ref_url=https%253A%252F%252Fwww.ti.com%252Ftool%252FDRV8305-Q1EVM). We have followed the steps mentioned in pages 5-10 in this PDF. However, once we move to Page 11, the InstaSPin GUI shows following error :

NOTE : The CCS was freed from debug connection mode to allow the micro-USB communication to be interfaced with the GUI.

If the image is not visible please refer to the txt : 

Restarting Program Model...
Initializing target : C:\ti\guicomposer\eclipse\workspace\.metadata\.plugins\com.ti.binding.program\appConfig.ccxml
sun.org.mozilla.javascript.internal.WrappedException: Wrapped com.ti.ccstudio.scripting.environment.ScriptingException: Could not start server: DebugServer.1: Unable to load ..\..\..\emulation\tpi\tpi28xx.dll: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
 (<Unknown source>#8) in <Unknown source> at line number 8Restart Completed.

Please help us regarding this issue.