DRV8849EVM: Not able to run DRV88XEVM-GUI

Peter Benson

Part Number: DRV8849EVM

Tool/software:

Hello,

I am trying to drive the DRV8849EVM with the DRV88XEVM-GUI. I am getting an 8dot3 error on my windows 11 system, but when I follow the steps to enable this file convention I get an error within the command prompt. Is there a fix for this or another way to drive the DRV8849EVM by some other GUI?

Thanks in advance.

over 1 year ago

0 Jacob Thompson over 1 year ago

TI__Mastermind 23551 points

Hmm that's odd - try the Web GUI here: https://dev.ti.com/gallery/view/MotorDriversBSM/DRV884xEVM-GUI/

Best,

Jacob

0 Peter Benson over 1 year ago in reply to Jacob Thompson

Prodigy 10 points

Hi Jacob,

It is the web GUI I have been having problems with.

Kind regards

Peter

0 Jacob Thompson over 1 year ago in reply to Peter Benson

TI__Mastermind 23551 points

Oh I see, it is for TI Cloud Agent. Hmm that issue is independent of our GUI - all web GUI's use that cloud agent. Here's a page I found with some troubleshooting steps for it: https://software-dl.ti.com/ccs/esd/documents/ti_cloud_agent.html

Best,

Jacob

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DRV8849EVM: Not able to run DRV88XEVM-GUI