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DRV10987EVM: I2C lines always low out of the box

Part Number: DRV10987EVM
Other Parts Discussed in Thread: USB2ANY, DRV10983, DRV10987

Tool/software:

Hello,

I have a DRV10987EVM to gather the right parameters to drive a motor. I can setup the GUI but cannot establish communication with the USB2Any device. The device looks fine. But on the EMV-Board, the clock and data lines are always held low. Even with no connector and the bare board (powered via external 24V), both lines are always low. The 5V, 3V3 and 1V8 are there and stable, and there are the standard pull up resistors on the board with 3V3 on the high side and ~0V on the SDA / SCL side. Is the chip just broken? It is a stand-by chip (DRV10987S) so the I2C communication should be active regardless of the speed pin. Enabling the speed pin via the trimmer on the board does not change the problem. Any ideas?

Best regards

Christoph