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DRV8825 EV board driver issue

Other Parts Discussed in Thread: DRV8825

Hola,

I have downloaded the USB driver and application program of DRV8825, but it has an error when installing as below figure.

May I know that where the problem is? Thanks ~

P2L5H97U.log
PLATFORM VERSION INFO
	Windows 			: 6.1.7601.65536 (Win32NT)
	Common Language Runtime 	: 4.0.30319.34209
	System.Deployment.dll 		: 4.0.30319.34280 built by: FX452RTMGDR
	clr.dll 			: 4.0.30319.34209 built by: FX452RTMGDR
	dfdll.dll 			: 4.0.30319.34280 built by: FX452RTMGDR
	dfshim.dll 			: 4.0.41209.0 (Main.041209-0000)

SOURCES
	Deployment url			: file:///E:/For%20Jeff/AR3_outdoor_cam/Datasheet/Motor_driver/Application/DRV8824-25%20EVM.application
	Deployment Provider url		: http://cna0222673/DRV8824-25%20EVM/DRV8824-25%20EVM.application

ERROR SUMMARY
	Below is a summary of the errors, details of these errors are listed later in the log.
	* Activation of E:\For Jeff\AR3_outdoor_cam\Datasheet\Motor_driver\Application\DRV8824-25 EVM.application resulted in exception. Following failure messages were detected:
		+ Downloading http://cna0222673/DRV8824-25 EVM/DRV8824-25 EVM.application did not succeed.
		+ The remote name could not be resolved: 'cna0222673'

COMPONENT STORE TRANSACTION FAILURE SUMMARY
	No transaction error was detected.

WARNINGS
	There were no warnings during this operation.

OPERATION PROGRESS STATUS
	* [2016/4/27 下午 03:22:35] : Activation of E:\For Jeff\AR3_outdoor_cam\Datasheet\Motor_driver\Application\DRV8824-25 EVM.application has started.

ERROR DETAILS
	Following errors were detected during this operation.
	* [2016/4/27 下午 03:22:38] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
		- Downloading http://cna0222673/DRV8824-25 EVM/DRV8824-25 EVM.application did not succeed.
		- Source: System.Deployment
		- Stack trace:
			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
			at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
			at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
			at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
			at System.Deployment.Application.DownloadManager.DownloadManifest(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ManifestType manifestType, ServerInformation& serverInformation)
			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirect(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
			at System.Deployment.Application.DownloadManager.FollowDeploymentProviderUri(SubscriptionStore subStore, AssemblyManifest& deployment, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options)
			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
			at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
			at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
		--- Inner Exception ---
		System.Net.WebException
		- The remote name could not be resolved: 'cna0222673'
		- Source: System
		- Stack trace:
			at System.Net.HttpWebRequest.GetResponse()
			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

COMPONENT STORE TRANSACTION DETAILS
	No transaction information is available.

  • Hi Jacky,

    Did you try to install in compatible mode? We will check and get back to you later.

    Best regards,
  • Hi Jacky,

    If the installation fails again, please click the Details and provide the information.
  • Hola Wilson & Rick,

    I had attached the install log file in previous mail and below screen capture for your kind information. Thank you ~

    1778.P2L5H97U.log
    PLATFORM VERSION INFO
    	Windows 			: 6.1.7601.65536 (Win32NT)
    	Common Language Runtime 	: 4.0.30319.34209
    	System.Deployment.dll 		: 4.0.30319.34280 built by: FX452RTMGDR
    	clr.dll 			: 4.0.30319.34209 built by: FX452RTMGDR
    	dfdll.dll 			: 4.0.30319.34280 built by: FX452RTMGDR
    	dfshim.dll 			: 4.0.41209.0 (Main.041209-0000)
    
    SOURCES
    	Deployment url			: file:///E:/For%20Jeff/AR3_outdoor_cam/Datasheet/Motor_driver/Application/DRV8824-25%20EVM.application
    	Deployment Provider url		: http://cna0222673/DRV8824-25%20EVM/DRV8824-25%20EVM.application
    
    ERROR SUMMARY
    	Below is a summary of the errors, details of these errors are listed later in the log.
    	* Activation of E:\For Jeff\AR3_outdoor_cam\Datasheet\Motor_driver\Application\DRV8824-25 EVM.application resulted in exception. Following failure messages were detected:
    		+ Downloading http://cna0222673/DRV8824-25 EVM/DRV8824-25 EVM.application did not succeed.
    		+ The remote name could not be resolved: 'cna0222673'
    
    COMPONENT STORE TRANSACTION FAILURE SUMMARY
    	No transaction error was detected.
    
    WARNINGS
    	There were no warnings during this operation.
    
    OPERATION PROGRESS STATUS
    	* [2016/4/27 下午 03:22:35] : Activation of E:\For Jeff\AR3_outdoor_cam\Datasheet\Motor_driver\Application\DRV8824-25 EVM.application has started.
    
    ERROR DETAILS
    	Following errors were detected during this operation.
    	* [2016/4/27 下午 03:22:38] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
    		- Downloading http://cna0222673/DRV8824-25 EVM/DRV8824-25 EVM.application did not succeed.
    		- Source: System.Deployment
    		- Stack trace:
    			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
    			at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
    			at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
    			at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    			at System.Deployment.Application.DownloadManager.DownloadManifest(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ManifestType manifestType, ServerInformation& serverInformation)
    			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestDirect(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
    			at System.Deployment.Application.DownloadManager.FollowDeploymentProviderUri(SubscriptionStore subStore, AssemblyManifest& deployment, Uri& sourceUri, TempFile& tempFile, IDownloadNotification notification, DownloadOptions options)
    			at System.Deployment.Application.DownloadManager.DownloadDeploymentManifestBypass(SubscriptionStore subStore, Uri& sourceUri, TempFile& tempFile, SubscriptionState& subState, IDownloadNotification notification, DownloadOptions options)
    			at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
    			at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
    		--- Inner Exception ---
    		System.Net.WebException
    		- The remote name could not be resolved: 'cna0222673'
    		- Source: System
    		- Stack trace:
    			at System.Net.HttpWebRequest.GetResponse()
    			at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
    
    COMPONENT STORE TRANSACTION DETAILS
    	No transaction information is available.
    
    

    In addition, the file was downloaded from below address, I think it's no problem.

  • Hi Jacky,

    Can you move the folder to the C: drive and try installing again? There may be a problem when installing from another drive.
  • Hola Rick,
    Thank you very so much.
  • Hola Rick,

    I had moved the folder to C: drive and try installing again but it is still cannot working!Do you have another suggestion of this issue?

  • Hi Jacky,

    Could you try first look at your computer control panel and uninstall anything related to this EVM GUI, then, do fresh download of the GUI package from ti.com again, and reinstall the GUI. Just remove all possible broken files and total redo the instand again.

    Best regards,