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DRV2605EVM-CT: Cannot be detected.

Part Number: DRV2605EVM-CT
Other Parts Discussed in Thread: DRV2605, USB2ANY, DRV2625

Hi, 

I just bought a DRV2605 Haptics EVM and I am struggling to get started using the HCC. I tried to follow the HCC GUI User's Guide but I can't connect to the board; it's not even detected. 

I can't even achieve this:

Once plugged in, the board must be set to GUI mode by holding down the plus (+) button for
approximately three seconds. The LEDs will flash and then the right half of the LEDs will remain on to
indicate the board is in GUI mode.

Is there any special tricks that need to be done? 

1.) I already tried reinstalling the console,

2.) restarting the PC,

3.) reading the user guides again :)

Appreciate any advice.