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DRV8846EVM: Can’t trigger the GUI V1_0 program for DRV8846EVM on Windows7 PC

Part Number: DRV8846EVM
Other Parts Discussed in Thread: DRV8846

Hi Team,

A customer has asked that he can’t trigger DRV8846EVM GUI on Windows 7 PC.

I’ve reproduced the trouble as bellow.

I downloaded “DRV8846EVM Software (Rev. A) 11 Dec 2014” and installed it into my Windows7 PC. The USB driver and GUI v1_0 have been installed normally. The status LED on EVM is blinking.

But I can’t trigger launch.exe, it seems no action. With testing Windows7 compatibility test, it’s incompatible.

Could you please let us know workarounds for this trouble or release GUI program for Windows7?

Best regards,
Kazuo Yamauchi