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DRV10970EVM: Facing issue with BLDC motor drive in Trapezoidal mode

Part Number: DRV10970EVM
Other Parts Discussed in Thread: DRV10970


One of my customer is working DRV10970 EVM & wants to interface their BLDC in trapezoidal mode. Motor runs sometimes & sometimes not running properly.

What could be the issue? I have attached motor part number for your ref.- DR-38312.

We have connected Hall in differential mode & removed the jumper CMTMOD. Also tried putting 1uF capacitor as CH. Motor is not running as expected.

Need your advice what needs to be done to rotate or what points needs to check.

DR 38312-011.pdf