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DRV8701EVM: EVM does not connect to PC

Part Number: DRV8701EVM

Hallo TI support,

i can not get your DRV7801EVM running. 

www.ti.com/.../DRV8701EVM

GUI & USB Drivers are installed. But I can not get further than 2.3 Step 3 where the GUI should connenct. (DRV8701 Evaluation Module User's Guide)

What can I do?

Thanks and best regards