Hi TI support Team,
I am observing the below error with USB2ANY and DRV10983 (TIDA-00652).
I have updated the USB2ANY firmware but still observing Register writing failure while launching the GUI. Please advise on this issue.
Note:
DRV10983 Version information: 3.2.2 ( Build date; 27 May 2017)
OS: Windows 10 Pro.
Thank you in advance.
Warm Regards,
Sunil. S. B
Hey Sunil,
Let's make sure I've followed the process so far. Note I'll be doing in this in context of the TIDA-00652:
1). Let's check if the the USB2ANY Firmware is updated. If you plug in your USB2ANY, open the USB2ANY Firmware Loader, do you see that the USB2ANY has the firware of 2.7.0.0? The highlighted picture below should tell you where to look. If not, I encourage you to go through the USB2ANY instructions again (C:\Program Files (x86)\TI USB2ANY SDK)
2). The USB2ANY was pluged into the I2C connector using J4 (pin 1 is SDA, pin 2 is SCL, and Pin 3 is "GND") and the DRV10983 has been powered up to at least 24V using using TP4 (for Vm) and TP6 (for "GND"). Then the GUI is opened and the hardware is successfully connected. If it is not connected, the error will show up below.
If you are having trouble finding the I2C connections on the USB2ANY side, please refer to the picture below:
3). With everything connected, clicking the Enable Configuration, you experience an error correct? If the enable configuration is clicked and turns green without an error, then writes are successfully working with the DRV10983. The GUI example is shown below:
Let me know if this makes sense
Best,
-Cole
