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CCS/DRV8881EEVM: drv 8881eevm Software

Part Number: DRV8881EEVM

Tool/software: Code Composer Studio

I bought a EEVM 2 months ago and just can't get it to work since; this despite help from TI engineer. Just cannot install the software. Instruction manual does not help e.g. where it says install from web or install from file, I tried both options separately - no luck. Then when it gives 4 options to check (fig 16) I get only get 3, the last one launch I just don't get. So I end up with the icon on my desktop which doesn't work; when clicked it asks for the exe file and that's the end of it! Does anyone know how this works?

  • Ken,

    Yes. This issue takes too long, even with couple webex meetings. The network speed is not consistent and cannot support WebEx very well.

    Right now, you have downloaded the "runtime".  Please copy the "runtime" path. For example: copy "C:\Users\a0132932\Downloads\gcruntime-7.0.0-windows-installer.exe" and paste it in "Install from file" window as the following picture.

    Please let me know if you still have a trouble after done this. For long run, I do think you have to find a local support to assist you that could speed up the support.

  • Hi Ken,
    This particular EVM GUI has been created quite some time ago. It is a bit tricky to find the correct version of GC Runtime. We have made some improvements where we have a website where an app and its matching runtime are shown on the same tile. This eliminates the confusion of which runtime to use. However, this particular app was published before this website was available. Gcruntime-7.0.0 is very recent and it will not work with GUI that you are trying to use.

    Link to a different post below has more information on a slightly different DRV app, but the same runtime will work with this app. Please see my answer in this other post on how to get the right runtime.

    Just fyi... Download option may not work well in scenarios where there are corporate proxies configured. Once this is installed you should be able to start the GUI by double clicking on this .bat file C:\Users\YourWindowsUserAccount\guicomposer\runtime\gcruntime.v2\DRV8881EEVM\win32_start.bat

    e2e.ti.com/.../2675208
  • Thanks Wang and Martin for your replies. 

    I tried putting in the file path for runtime i.e. C:\Downloads\gcruntime-7.0.0-windows.installer.exe - no change same problem as before, only 3 options in fig 16 i.e. no launch. As far as Martin's post, could not really understand it i.e. can it work or not? so many variations not sure where to start. So after 2 webexes (phone cost to me @ $50) still no solution. I agree with Wang that network was slow on our webex of 30/1/19 but that was because of a severe snowstorm here. The first webex 26/12/18 was fine.

    So the upshot of it all is that I have an expensive paperweight (EEVM).

  • Hi Ken, 

    My apologies for unclear instructions. gcruntime-7.0.0-windows.installer.exe is the wrong version of runtime. The other post that I referenced has a link to correct version. I have also pasted below as well. The link might look like a picture

    Please try using this runtime during installation. The path to run the executable should be pretty much the same as I mentioned in my previous post, except your user id. i.e. something like USER_HOME\guicomposer\runtime\gcruntime.v2\DRV8881EEVM\win32_start.bat  Desktop shortcut should be pointing to this file. 

    Martin

     

  • Thanks Martin.

    Clicked on the pic you sent; it installed gcruntime.v2 in c:\users\admin\guicomposer\runtime. Carried on with install, when asked for load from file, I put in c:\users\admin\guicomposer\runtime\gcruntime.v2. Got error msg that this is not a file but it carried on installing with the same result as before i.e. does not work

  • You mentioned .bat file but could not find it
  • Still waiting for an answer

  • Part Number: DRV8881EEVM

    Tool/software: Code Composer Studio

    I have a problem outlined in the previous forum - shows answered but not answered

  • Hi Ken, 

    Let's try from beginning, here are the steps that I am taking. 

    Download slvc628.zip, extract it, go into GUI folder and extract DRV8881EVM_installer.zip to a new folder. There should be two files there,  an exe and .zip, they both should be in the same folder. Then you would run .exe 

    The page of installer program where GC Runtime needs to be installed allows to install from the web or from a file. In both cases application installer is trying to run child GC Runtime installer, main difference is that first option tries to download from TI server and second option allows user to provide an already downloaded GC Runtime executable. The DRV8881EVM application installer will then invoke the GC Runtime installer to actually install the runtime. i.e. you do not need to point it to an already installed directory. 

    The path that I mentioned in my previous post assumes that you installed in default directory, if you chose a different directory to install then paths will be different. 

    If you are able, could you also send me installer log? It should be located in TEMP folder and it is called "bitrock_installer.log" I would be pick the most recent one, if there are multiple. The simplest way to go to TEMP directory is to open Windows Explorer and in address bar enter "%TEMP%". You could open log file in a text editor and check whether it is the log file for correct application as it should have text appearing as below. 

    Martin

    rying to init installer in mode win32
    Mode win32 successfully initialized
    [08:15:35] gc_major = 2
    [08:15:35] run time version required: 2.0.3
    [08:15:35] zipfile name is now install_image_DRV8881EEVM.zip
    [08:15:35] Installing install_image_DRV8881EEVM.zip

  • Hi Ken,

    This post was merged with the rest of the thread. The thread is still active until you confirm it is resolved. Martin has replied below above.

  • Thanks.
    Tried again - from web and from file. From web gave me error cannot download, from file same as before no launch. Could not find bitrock in TEMP - got the foll:
    C:\Windows\Temp\CFFABD5A-C3F5-4B86-9338-66E456EF42B2cc.1d4c022af635b30. Tried to but could not open this file, says admin rights req'd

  • I use Windows-10. Could that be a problem?
  • Hi Ken, 

    Windows 10 should not be a problem. I use windows 10 as well. The %TEMP% would need to be entered in address bar section rather than Search box. I.e. where directory path appears enter %TEMP% then hit enter. Windows will then convert that to an actual path. If system is configured with defaults then it should show a path that looks like C:\Users\YourLoginID\AppData\Local\Temp . However, I have seen this location to be different due to a corporate configuration. See picture below, which also shows the file name that I am looking for. 

    There might be some anti-virus SW that is blocking child installer from running. However, the log should provide a bit more information on this. 

    Martin

  • Hi Ken,
    I compared the install log to the one that I have. Yours does not seem to be able to find an existing installation of GC Runtime and file that is passed in (during install from file) seems to be blank. Beyond this, install logs are pretty much the same.

    If you have already downloaded the gcruntime 2.0.6 (exact file name should be gcruntime-2.0.6-windows-installer.exe) and you are specifying in box "Install from file" then I think next step would be another webex session. I can call you if cost is an issue. If you are concerned about sharing a # in public forum then please send a friend request through E2E and we can continue privately.

    Martin




    --------------------------------- Ken's Listing ----------------------------
    [19:59:15] installed gc runtime version 0.0.0.0
    [19:59:24] file selected [local_gcr]
    Executing --mode unattended --unattendedmodeui minimal --prefix "C:\Program Files (x86)\Texas Instruments" --workspace "C:\Users\Admin\guicomposer\runtime/gcruntime.v2"
    Script exit code:

    Script output:


    Script stderr:


    Unknown error while running --mode unattended --unattendedmodeui minimal --prefix "C:\Program Files (x86)\Texas Instruments" --workspace "C:\Users\Admin\guicomposer\runtime/gcruntime.v2"
    [19:59:24] gcversion = 0.0.0.0
    Preparing to Install
    --------------

    --------------------------------- Martins's Listing ----------------------------
    [13:01:07] installed gc runtime version 0.0.0.0
    [13:01:16] file selected [local_gcr] C:\Users\mart\Desktop\gcruntime-2.0.6-windows-installer.exe C:\Users\mart\Desktop\gcruntime-2.0.6-windows-installer.exe
    Executing C:\Users\mart\Desktop\gcruntime-2.0.6-windows-installer.exe --mode unattended --unattendedmodeui minimal --prefix "C:\Program Files (x86)\Texas Instruments" --workspace "C:\Users\mart\guicomposer\runtime/gcruntime.v2"
    Script exit code: 0

    Script output:


    Script stderr:


    [13:01:51] gcversion = 2.0.6.0
    Preparing to Install
    Preparing to Install
    Creating directory C:\Program Files (x86)\Texas Instruments\DRV8881EEVM

    ------------------------------------------------------
  • Thanks.
    Yes a Webex would be nice. Kindly call me @ 416-265-7264 @ 3:30 PM Dallas time tomorrow 2/12/19
  • Hi Martin,

    Actually any time today for the Webex is fine with me

  • Hi Ken, 

    How about 10:30am EDT (Toronto) time? 

    Martin

  • Just to close on this thread. 

    I had a call with Ken, GCRuntime v2.0.6 needed to be downloaded and installed. During installation we noticed that Windows 10 was configured to only install SW from Windows App Store, which prevented GCRuntime from getting installed. Once we relaxed that setting, Ken was able to install GC Runtime and then run the application. We were not able to fully confirm operation of the GUI as Ken did not have access to EVM. 

    Martin

  • Tried installing on another computer, no luck. Here is the bitrock file. May be the same problem as before i.e. asks for nw.exe file and can't find it. I have access to this 2nd computer all day Monday 18/2 only.

    Log started 02/02/2019 at 15:33:30
    Preferred installation mode : win32
    Trying to init installer in mode win32
    Mode win32 successfully initialized
    [15:33:34] gc_major = 2
    [15:33:34] run time version required: 2.0.3
    [15:33:34] zipfile name is now install_image_DRV8881EEVM.zip
    No file was found that matched the pattern install_image_DRV8881EEVM.zip inside the base directory C:/Users/Dell/AppData/Local/Temp/Temp2_DRV8881EEVM_installer.zip
    Cannot delete file C:/Users/Dell/AppData/Local/Temp/bitrock_installer.log

  • Hi Ken,

    If you run GCRuntime installer independently and pick defaults then it will get installed in a wrong folder. This has been fixed in newer runtimes, but that particular one goes to wrong folder by default. During webex we made that change manually to correct the GC RUntime installation path.

    If you go through DRV8881EEVM application installer and select appropriate GCRuntime, then GC Application installer will properly override GC Runtimes installation directory.

    Thus the steps (You would probably need to uninstall GC Runtime first and GC App to have a clean starting point)

    On new computer download the GC RUntime from here:

    http://software-dl.ti.com/ccs/non-esd/gui_composer/runtime/gcruntime-2.0.6-windows-installer.exe

    then unzip DRV8881EEVM_installer to folder and run GUIComposerApp-v1.0.setup-win_2.0.3.exe

    when you get to screen shown below select Install From file "gcruntime-2.0.6-windows-installer.exe"

  • Tried again as per your instruction; uninstalled and then tried to install - better than before i.e. got the 4 options but when i clicked on the icon nothing happened! Maybe a webex on Monday?

  • Ken,

    Martin is out this week. He will contact you to setup something when he gets back.

    John
  • Hi Ken, 

    Could you let me know what time would work for you? 

    Martin

  • Did you guys end up having a webex to resolve?
  • No, I was away but now back. Can we webex tomorrow - available till 2 PM tomorrow. Thanks

  • Hi Ken, 

    How about 1pm today (April 1st)? 

  • Sure. Talk to you then

  • I'll call you at the same number as before.
  • Problem solved after webex with Martin.