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BQ78PL116: BQ78PL116 FCC and Remaining Capacity not correct

Part Number: BQ78PL116

Hi

The customer exported the .DAT file from the mass-produced battery and import it to a new battery pack. They used the sample cell. But the FCC and Remaining Capacity parameters are incorrect.

 They charged and discharged 2 cycles. These two parameters are not updated to the actual capacity of the battery. The FCC is actually 5800mAH, but the software shows only 2400MAH.

Attached a picture of the discharge. They used constant resistance discharge.

Waiting for your reply.

Thanks

Star