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UCD3138: Firmware authorization is required

Part Number: UCD3138

Dear Expert

The customer bought the Demo board of UCD3138 from our official website, and then downloaded the routine. He found that authorization is required to compile. To listen to E2E's answer, our agent needs to sign a confidentiality agreement.But I don't know what agreement we need to sign. Do you know how to do it?

Here are the customer's questions and the answers on E2E:

The following error occurred during compilation of the UCD3138 program: The error type indicates that authorization is required, as shown in the figure below:

  • There shouldn't be any requirement to sign a confidentiality agreement.  It looks to me that the system is denying permission, not CCS.  Have you tried just opening those files with an editor, like notepad?  If you have trouble reading from it and permission gets denied, maybe try installing the compiler in somewhere you have more permissions, like the documents folder.  

    what version of CCS are you using?

  • See the response below.  I had an itchy trigger finger, so I went back and edited it, but it doesn't send out another message when you edit.

  • Dear Expert

    I use CCS10.31 version, and the ARM compilier Tool version is 5.2.9 

    I downloaded the fixed SDK from TI webpage: UCD3138FW-HSFB — UCD3138 硬开关全桥, https://www.ti.com.cn/tool/cn/UCD3138_FW_SDK

    and then I built workspace, and import this UCD3138FW-HSFB project , and then I  '' Build Project " , but failed . 

    the Errors remind it needs  ARM compilier Tool version is 5.2.4,  but I didn't find version 5.2.4 , but found version 5.2.9 , so I had to download the version 5.2.9 

    then I clicked '' Build Project '' , but failed again, and reminded "Permission denied "

     

    by the way , I didn't editor anything in the files of this projects .

    please give me more advices and solutions .

     

    Looking forward your quick reply !

     

    Thank You  !

  • I'd suggest that you just  install version 6.2 of CCS, which includes the correct version of the compiler.  

  • This has been without a response for more than a week, so I'm going to presume it's resolved.