TPS929120EVM: problem with executing windows app

Hi,

Can you tell me the software is not open or it can not connect to the EVM

windows software doesn't open

So you mean the GUI window doesn't pop out when you tried to open it? Try right click and select "run as administrator." If that doesn't work, press ctrl+shift+esc and check the .exe program in Task Manager.  

yes exactly, doesn't pop up,
I tried also "run as administrator", but again doesn't pop up
I checked task manager, it is not also in task manager

Apparently, USB2ANY connection is not a prerequisite for GUI to pop out. You can try to reinstall the EVM program.

several times I uninstall and reinstall EVM program

It seems like your computer missing some basic software to run the GUI, please test about this part.

can you mention which basic software should I check/install?

regardless window software how should I solve following issue in webapp?
"The interface named "flexled" in the system-info-file is not supported. Please remove this entry and try again."

please change a computer to have a try about the software, we suggest to use this way.

The software is working on computer of my colleague, and he can use software without problem.
what is your suggestion to solve the issue on my computer?

So, it's your computer problem. We cannot solve your private computer problem.

Maybe you can contact your company IT to support this problem.

about the software issue, IT also can't help me, because it doesn't pop up without any error

could you please give me a hint, how can I solve web app issue

you can try about the USB2ANY Explorer to check about the connection between USB2ABY and computer. If it cannot solve the problem, we have no ideas about your private computer.

it works with USB2ANY Explorer

So, it is your computer problem.