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BQ76920: Output pins don't work

Part Number: BQ76920

Hi, my name is Pattama. From my last question about my BQ76920 doesn't wake and I had got a solution that can solve my problem. Last Forum 

But, when I try to use REGOUT pin to power my controller I found this pin is 0 volt! Moreover, I face the same problem again! 

I do the schematic as below.

I measure the voltage at each pin thus,

SDA,SCL = 5 V

TS1=3.2 V (Equal to battery cell voltage)

REQOUT,DSG,CHG = 0V

I wonder that my BQ76920 may got the damage? Or I do something wrong. 

Is REGOUT has 0 V normal?