Hi team
I have 2 issues encountered by our customer and need your help to give some investigate suggestions:
Q1. By repeatedly plugging and unplugging the power of the control board (which contain the TPS92682), the Boost driver cannot achieve normal boost operation, and it may be accompanied by a sudden increase in current (up to 3A occasionally), why does the current occur such a sudden increase, or what are the possible factors for such a phenomenon? Could it be related to the register settings? Customers doubt the soft-start time of the chip. Is this possible? What are the directions that can be checked?
Q2. When the 92682 step-by-step boost input from 5V to 18V (that is to say, input 5V at first, then slowly increase the input voltage from 5V to 18V), BOOST cannot boost normally.
But if we input the 12V at the beginning, the boost chip can boost the input voltage. What is the possible reason? Because the customer's electrical performance experiment may need to gradually increase the input from 5~18V, so is there any solution to avoid this problem?
Here I also got customer software configuration of TPS92682Q1, since I'm not expert at software so could you please help to check it whether the configuration is properly? Thank you very much.