Hi TI Team,
we bought 1 reel of TPS7A3001DGNR, and in the same reel of the same LOT CODE and Date code, there are two different kind of dimple size.
is that normal?
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Hi TI Team,
we bought 1 reel of TPS7A3001DGNR, and in the same reel of the same LOT CODE and Date code, there are two different kind of dimple size.
is that normal?
Hi Grace,
I've reached out to our packaging engineers. I'll update you when I hear back, should be by tomorrow.
Regards,
Nick
Hi Grace,
I'm sorry for the delay. I'm still waiting to hear back. I've pinged them again to try and get an answer for you soon.
Regards,
Nick
Hi Grace,
I haven't heard back yet. I expect that the response will be delayed because of the U.S. holiday this week. I apologize for the inconvenience.
Regards,
Nick
Hi Grace,
I've heard back from the packaging engineer. Can you please share the packing label so that we have all of the lot information?
Thanks,
Nick
Hi Grace,
Thank you. I have sent this to the packaging engineer. I apologize for the inconvenience; I realize that this is taking a bit longer than expected.
Regards,
Nick
Hi Grace,
I am having trouble with continuous communication. I am continuing to nudge them to keep it moving along. I am very sorry for how long this is taking.
Regards,
Nick
Hi Grace,
I'm very sorry but I do not have an update. I am continuing to push for them to keep it moving.
Regards,
Nick
Hi Grace,
Have you measured the dimple area?
They say that the moon shaped dimple is correct for this device and are trying to determine if it is normal to have different sized dimples.
Regards,
Nick
Hi Grace,
The packaging engineers say that the pin 1 marking you sent looks to be within the factory's specification.
I apologize for this taking so long. I hope this still helps.
Best regards,
Nick