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TPS65261: TPS65261-1RHBR

Part Number: TPS65261

Dear Sirs,

We bought TPS65261-1RHBR from TI (Order No.:T01253074)

Yesterday our customer told us that there are 4% of the 12V power supply pins are short-circuited after a period of aging of TPS65261-1RHBR. They do not know why this problem happen. 

Could you please help to check and let us know the reason? What we should do?

Best Regards,

Daniel Zheng:daniel_zheng@hongbotong.com

Byron Luo: byron_luo@hongbotong.com   

SHENZHEN HONGBOTONG ELECTRONICS CO.,LTD.