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BQ25731EVM: BQ25731EVM & USB2ANY

Part Number: BQ25731EVM
Other Parts Discussed in Thread: USB2ANY, BQ25730EVM


I have connected the EVM to the USB2ANY (only one way of doing that BTW), provided ~18V input power to the EVM.

The BMS 1.3.111 throws Device ACK Error.

The cloud GUI 1.1.3 connects, disconnects...

In both cased, Charge OK led is lit, 3V3 is valid, REG6 = 6V.

I have tried a BQ25730EVM, same thing.

I have only TI products connected apart from the lab power supply.

Attached is the supportinfo for the USB2ANY, generated by the USB2ANY explorer.

What may be the issue? 

Best regards,