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BQ25720-G1 programming issue



I'm now using BQ25720-G1, but I have several technical issue so as below

1. What is the different between BQ25720-G1 and BQ25720-G2

2. What is the different between these two programming software?

a. bqEVSWSetup00.09.65_bq27520G1v3.02c.exe

b. bqEVSWSetup00.09.75_bq27520v3.11c.exe

3. I try to program BQ25720-G1 with v3.02 is ok but v3.11 is fail, is it correct?