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TPS62135: Figure 33, 34

Part Number: TPS62135

Hi team,

Datasheet figure 33/34 states maximum available Iout is 4A at Vin=12V/Ta=25C. But my customer says TPS62315EVM can't output 4A(up to around 3.5A) and hits thermal shutdown when Vin=12V, Ta=23C and Vout=3.3V and 5V. 

BU also confirmed the EVM can't output 4A and hits thermal shutdown as discussed in this internal thread.

How data of figure33/34 are collected?

(Other high current rating inductor was used? or were there airflow?)

Best regards,

Shota Mago