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LM1117: Order quantity limit when ordering via API

Part Number: LM1117

Hi Experts,

Good day.

The customer is asking.

Today we made this first order via API, after participating in two TI webinars that explained the API order process.
During the webinar, it was stated that, when ordering via API, the order limit quantity is higher than when ordering via the web interface.
The item we ordered has an order limit quantity of 50 pcs. via the web interface, the stock quantity was 2000 pcs. at the time of ordering.
However, it was not possible to order a higher quantity via the  API order process. We tried to order 500 pcs. but were restricted to 50 pcs., the same as the web order process. Please could you inform us if the increase of the order limit quantity via API has to be authorized otherwise?

This is the error message.

"errors": [
{
"errorCode": "ERR-TICOM-ORDER-API-0004",
"type": "Application",
"section": "lineItems",
"field": null,
"reason": "Part number(s) requested inventory quantity is not available per your request.",
"message": "Please check the inventory levels for available quantity and resubmit the request with different quantity. Note In instances of low inventory ordering limits may be set.",
"data": [
{
"customerLineItemNumber": "1",
"tiPartNumber": "LM1117IMPX-5.0/NOPB",
"quantity": "500",
"availableQuantity": "2050",
"limit": "50",
"waitPeriod": null
}
]
}
]

Please advise.

Regards,

Josel

  • Hi Josel, 

    Thank you for sharing this information with us. 

    I am unaware if there is also a limit qty depending on the inventory. As of now I see that there are exactly 2000 pcs, and perhaps there is still a flag that limits the amount depending on the qty left. 

    Let me work with our Planning team which should be more familiarized with this. I will get back to you as soon as possible. 

    Best, 

    Edgar Acosta