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[FAQ] BQ27542-G1: Error Installing ChemID updater

Part Number: BQ27542-G1
Other Parts Discussed in Thread: BQSTUDIO

Dear TI Engineer,

I am trying to install ChemID updater and I am getting below error message. Will you please suggest if there is requirement of installing any file. 

I have installed latest BqStudio software on PC, still I am getting this issue.

  • Hello,

    Please see below the steps.

    1- Click on "Check for a newer..."

     

    2- Click on download options



    3- If using bqStudio click on "Battery Management Studio (bqStudio)"



    4- Complete download process by logging in.

    5- Go back to bqStudio software and Click on Help -> Update Chemistry 



    6- Negative to where you saved the downloaded zip file from step 4

    7- Click on zip file and open

    8- Click ok on the displayed window and re-open Chemistry Tab



    Regards,
    Jose Couso