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BQ24773: BQ24773 will not enable charging

Part Number: BQ24773
Other Parts Discussed in Thread: BQ24770, , BQ25730, BQ25723

Hello,

We have a design that uses the BQ24773 and it is almost identical to the EVM that uses the BQ24770.

We are using the 2.2uH Inductor (L1) and we have found that charging does not work when the frequency is at 1.2MHz and only works at 600kHz.

And charging also does not work at voltages below 12V when setting the switching frequency to 600kHz, where the inductor begins ringing.

Does TI have any suggestions on how to mitigate this issue?

We would like to be able to use the whole voltage range of 4.5-24V, with a 3S battery.

Thanks,

Owen