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BQ25720: BQ25720 high current pulse on VBUS, and VSYS drop

Part Number: BQ25720

Hi

The customer design with BQ25720, CELL_ BATPRESZ is set 2 batteries. The device is not connected to the battery and only powered by VBUS. They use default parameters.

VBUS_IN connect 3.5V(current limit 4A), power on the system, there is a 1.7A plus current, VSYS drop from 6.6V to 3.8V, and lasts about 180ms, then recover 6.6V.

VBUS_IN connect 5V(current limit 4A), power on the system, there is a 3.2A plus current, VSYS drop 0.5V, and lasts about 100us.

Attached the schematic and waveform.

Why the VSYS will drop?

Waiting for your reply.

Thanks

Star