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LM5642X: Not Getting any output voltage

Other Parts Discussed in Thread: LM5642X

Dear TI Team,

I am using TI LM5642X Dual Buck Converter and converts the two voltages 5V & 3V3 with the input voltage of 24V.

Input Voltage: 24V

Output Voltage on Ch1 - 5V/5A

Output Voltage on Ch2 - 3V3/4A

Problem Statement: My buck converter is not working. I am not getting any voltage at output on both the channels (with load and without Load).

we checked Voltage level on SS1 & SS2 Pin in our designed converter we found it is 1.314V.

Query:

1. what should be the voltage level on SS1 & SS2 pin?

Power-Supply_Main_Board-R001.pdf

Please guide us.

Schematic Attached