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BQ24780S: Some question about BQ24780S

Part Number: BQ24780S
Other Parts Discussed in Thread: BQ24780

Hi TI Teams,

Our new notebook project using BQ24780S for 3-cell batteries charging. The voltage of ACDRV, ACDET and +VCHG_REGN are all normal when the adapter (19V)  was inserted in. The measured data are as follows: ACDRV: 23.6V, ACDET: 2.8V, +VCHG_REGN: 5.95V. At this time, the voltage of BATPRES is low and ACOK output is high,the BATDRV is high, which causing the Q13 MOSFET abnormal working . When remove the Q13 MOSFET, the MOSFET drive signal does not work. But the Q13 MOSFET works fine with only battery for power supply.

The schematic is as below:

BQ24780_Schematic.pdf

Can u help to analyze the cause of this problem and give us some suggestion for the design?

Thanks,

Kind Regards