Part Number: BQ78350-R2-DEVICE-FW
I have got a problem with my bq78350_R2 and bqStudio. When trying to UNSEAL/UNSEAL_TO_FULL I get some problems.
When I try to UNSEAL it with the COMMAND Button - UNSEAL (with the correct key) it does not UNSEAL. The same for UNSEAL_TO_FULL (of course because UNSEAL is not working).
However, when I try it in Advanced Comm SMB under Write Word 00(Hex) 0(Dec), it works. There I enter the first 4 digits (eg. 0x1234) of the unseal key and click Write Word and then within a few seconds (< 4sec) the last 4 digits (e.g. 0x5678) of the unseal key. I do the same for FULL ACESS and it works as well.
Why does it work via Advanced Comm SMB but not with the COMMAND Buttons, since this is very complicated for some colleagues and not the way we want to do this because there are these COMMAND Buttons which make life easier, I would like to know from you a solution to this problem.
Any help is appreciated!