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BQ40Z50EVM-561: configuration issue for BQ40Z50 at customer

Part Number: BQ40Z50EVM-561
Other Parts Discussed in Thread: BQ40Z50


One of our customer is considering ,’ BQ40Z50 board design for their 4 Cell battery pack’.

Could you please help the customer with the below, seems the customer already followed the documentation but still they could not able to follow.

Could you please let me know the possibility for a short call to quickly support ?

  1. Configuring the device
  2. Our Pack configuration is 4s6p. How to configure the device with the pack max capacity
  3. How to configure the internal resistance values of the Cell
  4. We have to do some charge and discharge cycles to ensure the functioning of the device.

We are stuck in testing with the given evaluation board. We need TI support to complete the evaluation and proceed further.