Hello,
We order the part of JL117BXA from TI, and there are a lot of cracks on the wafer of JL117BXA.
Can you suggest to us whether the parts are good to use?
Thanks,
Gloria.




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Hello,
We order the part of JL117BXA from TI, and there are a lot of cracks on the wafer of JL117BXA.
Can you suggest to us whether the parts are good to use?
Thanks,
Gloria.




Hi Nick,
thanks for your nice help, I will looking forward your reply.
Gloria.
Hi Gloria,
Nick should update you when he returns from the holiday on the fifth, thanks for your patience.
Hi Gloria,
Sorry, I pinged the QRE again but I still have not heard back. I will try reaching out again.
Regards,
Nick
Hi Gloria,
Very sorry for the delay. Our QRE said that it would be best to submit a return request so that it can be investigated by the field quality team. This would be best so that the correct people are made aware of it and so that we have it in the system.
Here is the link to our customer return portal:
https://www.ti.com/support-quality/additional-information/customer-returns.html
Regards,
Nick