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BQ34Z100-G1: I can't learn charging and discharging well

Part Number: BQ34Z100-G1
Other Parts Discussed in Thread: BQ34Z100, BQSTUDIO

Please help your support.
6254.How to Complete a Successful Learning Cycle for the BQ34z100.pdf I am running it as a reference, but it works as follows.
1.Push IT_Enable button
QEN:High
2.Push Reset button
RUS_DIS:High
Update Status 0x04
3.Start discharge
4.Stop discharge
VOK:Low
RUP_DIS:Low
OCVTAKEN:High
5.Start charging
VOK:High
FC:High
6.Stop charging
VOK:Low
RUS_DIS:Low
OCVTAKEN:High
Update status:0x04
Update status will be 0x04 instead of 0x05.
Please tell me why this happens.
Please let me know if there are any settings I should be aware of.