LP8867Q1EVM: GUI无法连接

yan yan

Prodigy 10 points

Part Number: LP8867Q1EVM

1. 以下两张图片为购买的信息

2. USB连接到笔记本上之后，设备管理器无反应，更换同事的电脑一样，图片为设备管理器状态

版本 Windows 11 家庭中文版

版本 21H2

安装日期 ‎2022/‎2/‎22

操作系统版本 22000.1817

3. 连接GUI时报错

4. 后来也把USB外壳取下来发现晶振未起振

请协助分析原因

over 1 year ago

0 Patrick Yao over 1 year ago

TI__Mastermind 27000 points

Hi Yan,

Our expert will reply to your questions later. Thanks for your patience.

Patrick

0 Zhiqian Wu over 1 year ago in reply to Patrick Yao

TI__Mastermind 22275 points

HI, Yan

You need to pressing the button at the GUI when you connect to PC to update the firmware.

0 yan yan over 1 year ago in reply to Zhiqian Wu

Prodigy 10 points

I already pushed the button. It didn't work

+1 Zhiqian Wu over 1 year ago in reply to yan yan

TI__Mastermind 22275 points

Hi, Yan

Pls keeping pushing the button during the connection.

0 yan yan over 1 year ago in reply to Zhiqian Wu

Prodigy 10 points

Tried it all. It didn't work

0 yan yan over 1 year ago in reply to yan yan

Prodigy 10 points

盼回复

0 Zhiqian Wu over 1 year ago in reply to yan yan

TI__Mastermind 22275 points

Hi, Yan

From our side, if you do the action I said, you could connect the GUI.

Pls see below similar problems.

e2e.ti.com/.../4651984

0 yan yan over 1 year ago in reply to Zhiqian Wu

Prodigy 10 points

ok ,this problem alreay solve ts

0 Zhiqian Wu over 1 year ago in reply to yan yan

TI__Mastermind 22275 points

Hi, Yan

Glad to hear that, if no other questions, pls close this topic.

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LP8867Q1EVM: GUI无法连接