TPS25762Q1EVM: cannot open GUI

jin suwa

Prodigy 20 points

Part Number: TPS25762Q1EVM

Dear TI Engineer.

Download GUI is not open for TPS25762Q1.

We have started developing a USB Type-C Power Delivery unit.

Browser GUI could open but we could not operate TPS25762Q1 EVM.

The first problem is "cannot open downloaded GUI".

The second trouble is "TPS25762Q1 EVM does not work".

I used the manual "EVM users guide" and "GUI configuration guide" for TPS257xxQ1.

Please point out possible factor.

We have a short schedule.

We would like to operate TPS25762Q1 EVM in your answer this time.

Best Regards.

over 2 years ago

0 Kuno Wu over 2 years ago

TI__Mastermind 18556 points

Hi Suwa-san,

Sorry, we never hear this question before, could you please give me some screenshot about the failure issue? Or we could have a meeting to align this issue, based on your case is very urgent, thank you.

Best Regards,

Kuno

0 jin suwa over 2 years ago in reply to Kuno Wu

Prodigy 20 points

Dear Kuno Wu-san

Thank you for reply.

Quick my reply for first problem.

Please check attached view of my PC holder.

Best Regards.

Installed my PC Holder_1 Holder_2

0 Kuno Wu over 2 years ago in reply to jin suwa

TI__Mastermind 18556 points

Hi Suwa-san,

Could you please try to use the 'Run as administrator'? And please give you email address to me, I want to book a meeting with you tomorrow, thank you.

Best Regards,

Kuno

0 jin suwa over 2 years ago in reply to Kuno Wu

Prodigy 20 points

Dear Kuno wu-san,

I did it, but result is same.

My email address is "suwa@kazu-technica.co.jp".

Thanks.

Best Regards.

0 Kuno Wu over 2 years ago in reply to jin suwa

TI__Mastermind 18556 points

Hi Suwa-san,

I have sent a meeting invitation to you, if it is suitable for you, please accept it, thank you.

Best Regards,

Kuno

0 Kuno Wu over 2 years ago in reply to Kuno Wu

TI__Mastermind 18556 points

HI Suwa-san,

Just like the email told, I guess we can close this thread, if you have other question, feel free to let me know, thank you.

Best Regards,

Kuno

Power management

Power management forum

TPS25762Q1EVM: cannot open GUI