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BQ27426: BQ27426 I2C has no ACK

Part Number: BQ27426


about 5pcs IC I2C  can not ACK from BQ27426,It get ACK OK after I2C add 1M pull down resistor,we test I2C sequency and it is OK.

1.if 1M pull down resistor is must used?

2.Is there any special notes for BQ27426 design?