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BQ34110EVM-796: Not able to connect BQ34110EVM to Battery management studio

Part Number: BQ34110EVM-796
Other Parts Discussed in Thread: EV2400, BQ34110

Hi,

I am using a BQ34110EVM-796 board. I have made connections as per the user guide.

1. Power supply of 6V is connected between BAT+ and BAT- pins.

2. J2 jumpers are on >5V pins.

3. VEN, CE, PU1, PU2, LEN and LOAD jumpers are also connected.

4. J1 is connected to Port2 I2C of EV2400.

5. EV2400 is connected to windows laptop which has Battery management studio version 1.3.123.

Now when I turn on the 6V supply to the evm and open the Batery management studio, it is not auto detecting the bq34110 device. It is asking for device type when I choose "guage" then on next step I select 0110_0_02-bq34110bqz and press Finish. I gives warning message pop up and ask whether I want to continue. If I press ok then it opens up and shows all bit flags as gray and device acknowledgment fail message.

Am I missing something in the setup or steps?

Regards,

Shashank.