Hi TI team,
The customer has been using BQ27750 for some time and encountered an issue where SOC is not updating.
From Excel, SOC appears as 99%, and Voltage is 3.4V, which seems unreasonable.
Even when discharging to 3V, SOC remains at 99%.
Can you provide insights into possible reasons for this?
Chem ID has been confirmed correct, and Golden learning is completed.
Please assist in further verification.
Thank you.
Best Regards,
Yan-Yu,Tuan
