Hi
The customer design with BQ25723, BQ25723 is designed with 4 series cells, and CELL_BATPRESZ is set to 75% VDDA. The VSYS output voltage is 12.3V when the battery is not inserted at room temperature, and it can work normally for a long time. Put the device in this state into a 70℃ high temperature thermostat. After working for about 10 minutes, the charge controller turns off and the SYSOVP changes to 1.
Use an oscilloscope to measure the voltage waveform of VSYS and find that VSYS continues to increase from 12.3V in the high temperature thermostat, and finally the controller shuts down after reaching about 19.5V.
BQZ Container: Charger_1_00-BQ25723.bqz
*
Charge Option 0 070E
Charge Current 0000
Max Charge Voltage 41A0
Input Voltage 3200
Min System Voltage 6C00
IIN_HOST 7F00
IIN_DPM FF00
Charge Option 1 EF10
Charge Option 2 32BF
Charge Option 3 0434
Prochot Option 0 4AFD
Prochot Option 1 81FF
Charge Option 4 E048
Please help check it.
Thanks
Star