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TPS92663A-Q1: LED点灯制御について

Part Number: TPS92663A-Q1

Tool/software:

Question about LED lighting register setting of TPS92663A-Q1
Even if data is transferred according to instructions from the customer,
It doesn't work as expected.
TPS92662A-Q1 is
It worked as expected
At the direction of the customer
TPS92663A-Q1 and
TPS92662A-Q1 has exactly the same data
This is an instruction to make it work.
Since the number of channels is different, even if you ask if it is true.
I can't get an answer.
As the delivery date is approaching, I am currently requesting a detailed day sheet from TI yesterday.
Thank you for your cooperation in resolving this issue.