Tool/software:
In the datasheet, ChargeOption1 AUTO_WAKEUP_EN bit shows that a binary value of "1b: Enable <default at POR>, however, we're finding that the default is actually "0b", or, disabled. We can prove this by setting the bit high and the charger starts normal operation.
What's happening is that in our device, batteries are in shutdown mode by default. This means absolutely 0V coming out of the battery. To bring the battery out of shutdown, there needs to be at minimum, of +5 VDC presented to the battery + terminal. If we configure the BQ charger and doing nothing further, no voltage appears from the charger. However, if I then write the ChargeOption1 AUTO_WAKEUP_EN bit to "1", we see the output voltage from the charger.
So, couple questions.
1. Is there an errata for this part, if so, could we get a copy?
2. What would cause the ChargeOption1 AUTO_WAKEUP_EN bit to be LOW instead of HIGH, which is the opposite of the datasheet?
3. Have you seen this issue before for this part?
4. Setting the number of cells, voltage, and other parameters don't seem to make any difference (the default ChargeOption1 AUTO_WAKEUP_EN bit remains LOW until we set it.