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TPS61220: TPS61220 failed

Part Number: TPS61220

Tool/software:

Hi Team,

We’re using the TPS61220DCKR boost converter in our device, which is now in the production stage.

Recently, we received complaints about boost converter failures due to issues with the feedback resistors. Specifically, the output voltage of the boost converter unexpectedly increases to 5V or 4.4V instead of maintaining 3V. During the debugging process, we identified that the feedback resistors had failed, causing the output voltage to rise.

Could you please share your insights on the possible root cause of this failure?

Thanks!